These general terms and conditions of sale govern all commercial relationships between STRATON AUTOMATION and its clients. They apply to all services, deliverables, equipment and software provided by STRATON AUTOMATION.

Article 1: Scope of Application

These general terms and conditions govern commercial relationships between STRATON AUTOMATION (hereinafter referred to as 'the contractor') and its clients. They apply to services, deliverables, equipment and software.

Any modification of these conditions must be approved in writing by both parties.

Diverging general conditions from the client only become contractually binding if explicitly accepted in writing by the contractor.

Article 2: Contract Conclusion

The contractor's offers are subject to confirmation and are non-binding.

The contract enters into force upon issuance of a written order confirmation by the contractor or when the execution of services begins.

In the event of non-performance attributable to the client, a lump-sum penalty of 15% of the net order amount may be invoiced, without prejudice to compensation for actual damages.

Article 3: Delivery and Transfer of Risk

Deliveries are made from Echirolles, at the client's expense and risk.

Risk is transferred to the client as soon as the goods are available for shipment.

Transport insurance requires an explicit written request from the client and is at the client's expense. Partial deliveries are permitted.

Delivery deadlines must be agreed upon in writing. Cases of force majeure, labor disputes or labor shortages allow for extension of deadlines or contract revocation.

If shipment cannot be made due to the client, storage will be carried out at the client's expense.

Article 4: Payment

Invoices are due and payable in accordance with the conditions set out in the offer.

All payments must enable the contractor to receive the amount without loss. Discounts apply only in the case of timely payment within the agreed deadlines.

In the event of late payment, late payment interest equal to the legal interest rate plus 8% per annum will be applied. Reminder and collection costs are borne by the client.

Non-payment of an invoice makes all other claims immediately due. A ten-day grace period is granted before contract termination.

Article 5: Retention of Title, Copyright and Usage Rights

Retention of title covers all services and products delivered until full payment of all amounts due.

For software, only the right of use is acquired by the client, not ownership. Programs remain the property of the contractor.

No reproduction is permitted except for necessary backup copies. Programs must not be transferred to third parties without the prior written consent of the contractor.

Exclusive licenses cannot be transferred without the prior consent of the contractor.

Article 6: Warranty, Limitation of Liability and Disclaimer

Upon receipt of goods, the client has 7 days to inspect the products and report any apparent defects by registered mail.

Hidden defects must be reported within 7 days of their discovery. Failure to comply with these deadlines results in the loss of claim rights.

For transport-related damages, written confirmation from the carrier is required.

The warranty period is one year from delivery. Replacement or repair is at the contractor's discretion.

The contractor limits its liability to cases of intent or gross negligence. No liability shall be accepted for indirect damages, economic losses or third-party claims.

For software: no warranty of merchantability or fitness for a particular purpose is given. 'Runtime' or 'Starter Pack' products are reserved for non-commercial testing and evaluation.

Article 7: Contract Termination

The contractor may refuse delivery if payment is compromised or if the client is in default of payment.

In the event of contract termination by the client without legitimate cause, a cancellation fee of 15% of the order amount will be invoiced, regardless of any additional damages.

Article 8: Data Protection

The client accepts that their information (name, address, email, payment data) may be verified, stored and automatically processed for contract execution and commercial activities.

The client may revoke their consent in writing at any time.

The contractor may mention the commercial relationship with the client and use their name and logo in advertising materials, unless expressly revoked by the client.

Article 9: Final Provisions

The place of performance is Echirolles, France.

The competent jurisdiction is the French court of the contractor's registered office.

French law applies, excluding the United Nations commercial legislation.

If any provision of these general conditions is deemed invalid, the parties shall agree to replace it with an equivalent provision best reflecting the original intent.